Aqua Imports

Reviews about Aqua Imports

• karen dekime

  May, 12 2018
  ★ ★ ★ ★ ★
  We normally hire our own electricians and plumbers for our renovations, but we stopped by Aqua imports one day to see what it would cost to have them do our entire renovation. I had my apprehensions relying on them to do everything. We met with Bill, the owner and manager, and we really liked his ideas. He was never pushy about anything we looked at in his shop. We had picked out some tile in a familiar tile shop that we knew was good quality. While looking around in his shop we found some great quality tile that we loved. Again, everything we looked at weather vanities or tile or showerheads, he was never pushy. He was very helpful. He showed us different ideas and venders that we could consider. He spent a great deal of time with us and didn’t even know if he’d get our business. I’m a reviews type of person and I saw that Aqua Imports didn’t have that many reviews, but there was one bad one I noticed online. It made me question weather to use them, but we felt confident in Bill so we decided to take a chance. I have to say that whenever Bill said he’d be at our home with his crew, he was there. He always arrived with his crew to brief them about the day and would show up at least one time before they left. The crew was professional and clean. Drilling and sanding leaves dust everywhere, but they cleaned up very well each day. The quality of the material was hotel grade. The towel holders were so sturdy and of great material. We were ready to shop elsewhere for all of these materials, but we are glad we went with his, because it was such great quality.  It was one stop shopping. With our busy lives, it’s so much easier to just get things in one place. We had the same team each day for nearly two weeks. He never changed crews or tried to do two houses at the same time like my renovations before with other venders we had used. If we had any questions along the way, bill was very accessible. The bathroom came out amazing!! It looks like something from a high-end hotel. I can’t say enough about how happy I am with the outcome and the customer service!! I’m so glad I took a chance with him. For all those review readers out there ( I am one of them) I highly recommend Aqua Imports.

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